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Privacy Policy

Last updated: 01/01/2026

At Infinity Blooms, we are committed to protecting your privacy and handling your personal data responsibly, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or sign up to hear from us.

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1. Information We Collect

We may collect the following personal information:

  • Name

  • Email address and phone number

  • Billing and delivery address

  • Order details, including card messages

  • Payment information (processed securely by third-party payment providers – we do not store card details)

  • Website usage data, such as IP address and pages visited

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2. How We Use Your Information

We use your information to:

  • Process and deliver flower orders

  • Communicate with you about your order or enquiries

  • Manage payments and prevent fraud

  • Improve our website and customer experience

  • Send marketing emails and updates if you have opted in

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3. Marketing Emails

If you choose to subscribe to our mailing list, we may send you emails about:

  • New products

  • Seasonal flowers and offers

  • Business updates

You can unsubscribe at any time by clicking the link in our emails or by contacting us directly.

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4. Sharing Your Information

We do not sell your personal data. We only share information where necessary, including with:

  • Payment processors to securely handle transactions

  • Delivery partners to fulfil your order

  • Website hosting, email marketing, and IT service providers

All third parties are required to keep your data secure and only use it for the agreed purpose.

5. Cookies

Our website uses cookies to ensure it works properly and to understand how visitors use the site. You can control or disable cookies through your browser settings.

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6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal information. Data is only kept for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

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7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict how your data is used

  • Withdraw consent for marketing at any time

To exercise any of these rights, please contact us using the details below.

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8. Contact Details

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Business name: Infinity Blooms
Email: infinity.blooms@outlook.com

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9. Legal Jurisdiction

This Privacy Policy is governed by the laws of England and Wales.

If you’d like, I can also:

  • shorten this further for a very minimal version

  • tailor it to Shopify / Squarespace / Wix

  • write a matching cookie policy

  • help with GDPR-compliant email sign-up wording

Just say the word 🌷

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